Member-only story
Extra Seat
Due to last minute adjustments “in this thing called LIFE (said best in Prince’s voice)”, the conference I had booked (and paid for!!) six months ago, was circling the drain
After acknowledging my disappointment, I called to cancel my teammate’s flight. After forever on hold (under twenty minutes…), I gave the customer service rep my sob story
With empathy, the rep told me the cancellation window had passed, and that she could not do anything. She did give me a tip “off the record”, and suggested that I email in a formal request to the airline
With a small glimmer of hope, I crafted a well written request for a travel voucher (vs refund, her words). Several days passed, and nothing. Finally, on the last day, I received a two line typed response: “Your request has been denied. See below for your purchase agreement” **insert one hundred paragraphs of legal mumbo jumbo**
Aggravated, I LOUDLY deleted the email (I purchased a typewriter sounding keyboard, just for these moments)
Fast forward a few days…
As I checked in for my flight, the app asked if I would like to “check in” all parties? Ouch. A gentle reminder of the hundreds of dollars, circling the drain
Then it hit me!! You know what? Yes, yes I would. I am going to waste one seat on this flight, just because I am petty…
